8. Limitation of Liability

8.1 EscrowsHero, its affiliates, and their respective directors, officers, employees, or agents will not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

• Errors, omissions, or inaccuracies in the information provided by the parties during the escrow transaction.

• The legality, validity, or enforceability of domain names or IPv4 address transactions.

• Delays, disruptions, or losses due to technical issues, including system downtimes or failures.

• Losses caused by third-party providers or intermediaries involved in the transaction.

8.2 EscrowsHero’s total aggregate liability to any party for claims arising out of or relating to its services shall not exceed the total fees paid to EscrowsHero for the transaction in question.

8.3 EscrowsHero will not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, governmental restrictions, or technological disruptions.

8.4 Users agree to indemnify and hold harmless EscrowsHero, its affiliates, and their respective personnel from all claims, liabilities, damages, and expenses, including reasonable attorneys' fees, arising out of the User’s breach of these Terms or misuse of EscrowsHero’s services.

9. No Third-Party Endorsement or Liability for Acts of Third Parties

9.1 EscrowsHero does not endorse, verify, or guarantee any third-party services, including registrars, brokers, or other intermediaries involved in the escrow process.

9.2 Users acknowledge that interactions with third-party service providers are conducted solely at their discretion and risk. EscrowsHero will not be liable for any damages, losses, or disputes arising from such interactions.

9.3 EscrowsHero is not responsible for any misrepresentation, fraud, or negligence on the part of third parties, including false ownership claims or incorrect information provided by the parties to the transaction.

9.4 Any fees or costs associated with third-party services, such as registrar fees for domain name transfers, are the sole responsibility of the relevant party unless otherwise agreed upon in the Transaction Details.

10. Disclaimers

10.1 EscrowsHero provides its services "as is" and "as available" without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.2 EscrowsHero does not guarantee:

• The accuracy or completeness of any transaction details provided by the parties.

• The uninterrupted or error-free operation of its platform or services.

• The legality, ownership, or enforceability of the domain names or IPv4 addresses involved in transactions.

10.3 Users are responsible for conducting their own due diligence regarding the assets involved in the transaction.

10.4 EscrowsHero disclaims all liability for losses or damages resulting from reliance on information obtained through its services or platform.

11. User Responsibilities

11.1 Users must ensure that all information provided to EscrowsHero during the transaction process is accurate, complete, and up-to-date.

11.2 Users agree to act in good faith and cooperate fully to facilitate the successful completion of escrow transactions.

11.3 Users must comply with all applicable laws and regulations governing their transactions and use of EscrowsHero’s services.

11.4 Users are responsible for safeguarding their account credentials and preventing unauthorized access. Any activity conducted through a User’s account is the sole responsibility of the account holder.

11.5 Any attempt to manipulate or defraud the escrow process will result in immediate termination of services and potential legal action.

12. Payment Terms and Fees

12.1 All transactions are conducted in USD unless otherwise specified and agreed upon in the Transaction Details.

12.2 EscrowsHero’s fees are disclosed at the time of transaction initiation and are non-refundable unless explicitly stated otherwise.

12.3 Parties to the transaction may agree to split or allocate fees differently, provided this arrangement is documented in the Transaction Details.

12.4 Additional charges, such as bank transfer fees or currency conversion costs, may apply and are the responsibility of the relevant party as specified in the Transaction Details.

12.5 Failure to pay fees in a timely manner may result in the cancellation of the transaction and forfeiture of any funds paid.

13. Dispute Resolution

13.1 Negotiation Period: Parties are required to attempt amicable resolution of disputes during a 14-day Negotiation Period before escalating the matter.

13.2 Arbitration: If disputes cannot be resolved through negotiation, they must be submitted to binding arbitration under Romanian Law. Arbitration will be conducted in Bucharest, Romania, with costs borne by the parties as determined by the arbitrator.

13.3 Role of EscrowsHero: EscrowsHero will withhold funds during disputes and release them only upon resolution. In cases of unresolved disputes, EscrowsHero reserves the right to interplead funds into a court of competent jurisdiction.

13.4 Users agree to waive their right to participate in class action lawsuits against EscrowsHero and to resolve disputes individually.

14. Termination of Services

14.1 EscrowsHero reserves the right to suspend or terminate a User’s access to its platform and services at its discretion, including but not limited to cases of:

• Violation of these Terms.

• Evidence of fraudulent or illegal activity.

• Non-payment of fees.

• Actions that disrupt or harm EscrowsHero’s operations.

14.2 Upon termination, all ongoing transactions will be canceled, and funds will be returned in accordance with these Terms.

14.3 Users remain responsible for fulfilling their obligations under any transactions initiated prior to termination.

15. Miscellaneous Provisions

15.1 Entire Agreement: These Terms constitute the entire agreement between Users and EscrowsHero regarding the use of our services and supersede all prior agreements or understandings.

15.2 Amendments: EscrowsHero reserves the right to modify these Terms at any time. Users will be notified of significant changes, which will apply to new transactions initiated after the effective date.

15.3 Force Majeure: EscrowsHero will not be held liable for delays or failures caused by events beyond its reasonable control, including natural disasters, governmental actions, or technical disruptions.

15.4 Governing Law: These Terms are governed by Romanian Law. Any disputes will be resolved in accordance with Section 13.

15.5 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15.6 Notices: All notices and communications must be sent to the contact information provided by the parties or through the EscrowsHero platform.

15.7 Electronic Signatures: Users agree that electronic signatures are valid and binding for all purposes related to these Terms.

Addendum 1: Domain Name Transactions

1. This Addendum incorporates the General Terms and applies specifically to domain name transactions.

2. Transfer Process:

• The Seller must initiate the transfer of the domain name promptly upon notification of escrow funding.

• The Buyer’s Inspection Period begins once the transfer is confirmed by the registrar or the Buyer.

• EscrowsHero will release funds to the Seller upon Buyer’s acceptance or the expiration of the Inspection Period.

3. Concierge Services:

• EscrowsHero may offer a concierge service for domain name transactions, where the domain is temporarily held in EscrowsHero’s registrar account until the transaction is complete.

• Additional fees may apply for this service.

4. Liability:

• The Seller is responsible for ensuring that the domain name is free from liens or disputes.

• The Buyer assumes responsibility for confirming the domain name’s functionality and usability within the Inspection Period.

Addendum 2: IPv4 Address Transactions

4. Transfer Compliance:

   • The Seller must comply with all RIR policies and procedures governing the transfer of IPv4 addresses. This includes paying any applicable transfer fees and ensuring that the transfer request is complete and accurate.
   • The Buyer must provide all necessary details, including their RIR account information, to facilitate the smooth transfer of IPv4 addresses.

5. Inspection Period:

   • The Buyer is responsible for verifying that the IPv4 address range meets the agreed specifications during the Inspection Period. This includes checking ownership in the RIR database and ensuring the usability of the addresses.
   • If the Buyer identifies discrepancies or issues, they must notify EscrowsHero within the Inspection Period. Failure to do so will be deemed acceptance of the IPv4 address range.

6. Liability for Transfer Delays:

   • EscrowsHero is not liable for delays caused by RIR processes, incomplete documentation, or actions of the parties. Any fees or penalties arising from such delays are the responsibility of the relevant party.

7. Concierge Services:

   • EscrowsHero may offer a concierge service to facilitate IPv4 address transactions. Under this service, EscrowsHero temporarily holds control of the IPv4 address range until the transaction is complete.
   • Additional fees apply for concierge services and will be disclosed at the initiation of the transaction.

8. Dispute Resolution:

   • Disputes regarding IPv4 address transactions will follow the dispute resolution process outlined in Section 13 of the General Terms. EscrowsHero will hold funds in escrow until the dispute is resolved.

9. Final Transfer:

   • Upon successful completion of the transfer and Buyer acceptance, EscrowsHero will release funds to the Seller, minus applicable fees.
   • Both parties must confirm the completion of the transfer through EscrowsHero’s platform to finalize the transaction.
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Addendum 3: General Compliance and Obligations

1. Legal Compliance:

   • Users are responsible for ensuring that their transactions comply with all applicable laws and regulations, including those related to intellectual property, data protection, and anti-money laundering.

2. Prohibited Transactions:

   • EscrowsHero prohibits transactions involving assets that are illegal, fraudulent, or otherwise violate its policies. Any attempt to engage in such transactions will result in immediate termination of services and potential legal action.

3. Record Keeping:

   • Users agree to maintain accurate records of all transactions conducted through EscrowsHero for a minimum of five years. These records must be made available to EscrowsHero upon request for compliance purposes.

4. Tax Obligations:

   • Users are responsible for reporting and paying any taxes associated with their transactions. EscrowsHero does not provide tax advice and will not be held liable for any tax-related issues.

Final Provisions

1. Amendments to Terms:

   • EscrowsHero reserves the right to amend these Terms at any time. Significant changes will be communicated to Users through the platform or via email. Continued use of the platform constitutes acceptance of the revised Terms.

2. Governing Language:

   • These Terms are drafted in English and are the authoritative version. Translations, if provided, are for convenience only and do not have legal force.

3. Contact Information:

   • For any questions or concerns regarding these Terms, please contact us:
     Direct Consulting & Advertising SRL
     Address: Bd. Basarabia, nr. 98, etaj 1, Sector 2, București, Romania
     VAT: RO15938781 | Registry of Commerce Number: J40/15960/2003
     Email: hello [at] EscrowsHero.com | Phone: (+4) 0770-187.045

4. Acknowledgment and Agreement:

   • By using EscrowsHero’s services, Users acknowledge that they have read, understood, and agreed to these Terms in their entirety.
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